Privacy Policy

1. Introduction

At Billify, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our invoicing and payment management platform. Please read this policy carefully to understand our practices regarding your personal data.

2. Information We Collect

We collect information you provide directly to us, including:

• Account Information: Name, email address, password, business name, and contact details
• Billing Information: Payment card details, bank account information (processed securely via Stripe)
• Invoice Data: Client information, invoice amounts, line items, and payment records
• Communication Data: Messages, support requests, and feedback you send us

We also automatically collect certain information when you use the Service, including IP address, browser type, device information, and usage data through cookies and similar technologies.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and abuse
• Personalize and improve your experience

4. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• With Service Providers: Third-party vendors who perform services on our behalf (e.g., Stripe for payment processing)
• For Legal Reasons: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you have given us explicit permission

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, regular security assessments, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes described in this policy. When you delete your account, we will delete your personal information within 30 days, except where retention is required by law or for legitimate business purposes (such as tax records).

7. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Portability: Request a copy of your data in a portable format
• Opt-out: Unsubscribe from marketing communications

8. Cookies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our Service may not function properly.

9. Children's Privacy

Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@billify.com